Kharazmi University International Journal of Supply and Operations Management 2383-1359 11 1 2024 02 01 Performance Measurement with Lean, Agile and Green Considerations: An Interval-Valued Fuzzy TOPSIS Approach in Healthcare Industry 114 131 2910 10.22034/ijsom.2023.109689.2581 EN Masoud Rahiminezhad Galankashi Department of Industrial, Mechanical and Aerospace Engineering, Buein Zahra Technical University, Buein Zahra, Iran Fatemeh Rahmani Faculty of Industrial Engineering, University of Science and Technology of Mazandaran, Behshahr, Iran Akram Rahmani Technical and Vocational University, Kermanshah Ali Bozorgi-Amiri Associate Professor School of Industrial Engineering, College of Engineering, University of Tehran Din Mohammad Imani Iran University of Science and Technology Journal Article 2022 07 18 This study develops an integrated classic-interval-valued fuzzy TOPSIS approach to assess performance of different departments of a hospital. Although the concept of performance measurement has been discussed in previous studies, its concurrent integration with lean, agile, and green strategies is less investigated. Therefore, this research has been completed in three linked phases as follows. Firstly, the critical metrics of lean, agile, and green strategies are extracted from previous literature. Secondly, a fuzzy TOPSIS approach is developed to compare three departments of a hospital using the investigated metrics of previous phase. According to the obtained results of this phase, the eye, and emergency departments are the best and worst departments, respectively. Next, the obtained results are checked by an interval-valued fuzzy TOPSIS approach for further investigation in the third phase. Similarly, approving the previous results, eye department provides the best performance according to the second approach.  As a contribution, this research showed that different MCDM techniques might provide a same result. Furthermore, the developed methodology can be applied to assess and compare the performance of different departments. http://www.ijsom.com/article_2910_dba31bb5c75992690f20c2d3b370ec7c.pdf