Supply Chain Performance Evaluation Using Data Envelopment Analysis (A case study of tile industry)

Document Type: Case Study


1 Department of Industrial Engineering, Mazandaran University of Science & Technology, Babol, Iran

2 Department of Industrial Engineering, K.N. Toosi University of Technology, Tehran, Iran


The competition increscent urgency in the global economy causes many organizations focus more on novel management ideas in constructing, delivery services and their productions. In current conditions, supply chain and the importance of a suitable performance evaluating system in order to understand the current condition and program for its improvement, has a very special importance in creating surplus value for clients. In this research, the performance of 7 active supply chains in tile industry which have similar supply chain construction, including providers, producers, distributors and clients, by evaluating producers who perform a key role in chains and by using data envelopment analysis method are considered. According to effectiveness of inputs on outputs of organizations, outputs are considered as functions of inputs and finally the relative performance amounts of decision making units, the key companies of chain supply are computed.


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